Privacy policy

1. Who we are

Caudify ("we", "us", "our") operates the website at www.caudify.com. This privacy policy applies to information we collect through the site and our products, including Caudilysis and Caudify CRMS.

2. Information we collect

Information you provide. When you fill in a contact form, take the free assessment, apply for a role or subscribe to updates, we collect details such as your name, email address, company name and the content of your message.

Information collected automatically. We use Google Analytics 4 to understand how people use the site. This may include your IP address (anonymised), browser type, device, pages visited, time on page and referral source. Analytics data is only collected when you consent through our cookie banner.

3. How we use your information

We use the information we collect to:

• Respond to your enquiry or assessment submission
• Improve the website and our services
• Send you information you requested, such as assessment results
• Understand how people interact with the site so we can make it better
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies and tracking

We use essential cookies that are necessary for the site to function. Analytics and marketing cookies are only set after you give consent through the cookie banner that appears on your first visit. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

Google Analytics 4 operates in consent mode, meaning no tracking data is collected until you opt in. We do not use any other third party tracking tools on this site.

5. How we share information

We may share your information with:

• Service providers who help us run the site and deliver services, such as hosting and analytics providers, under contracts that require them to protect your data
• Legal authorities if required by law or to protect our rights

We do not share your information with advertisers or data brokers.

6. Data retention

We keep your personal information only as long as we need it for the purposes described in this policy. Contact form submissions and assessment results are retained for up to 24 months after your last interaction. Analytics data is retained according to Google Analytics default retention settings.

7. Your rights

Depending on where you are located, you may have the right to access, correct, delete or port your personal data, or to object to or restrict its processing. To exercise any of these rights, contact us at solutions@caudify.com and we will respond within 30 days.

8. Data security

We use industry standard measures to protect your information, including HTTPS encryption, secure hosting and access controls. No method of transmission or storage is completely secure, but we take reasonable steps to safeguard your data.

9. Children

Our site and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.

11. Contact

If you have questions about this policy or your personal data, email us at solutions@caudify.com.